Returns & Exchanges

At Curiovas, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return window for items in their original condition. Whether you have changed your mind or received a defective product, our team is committed to making the resolution process seamless.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.

• 2.
  Package Your Items

  Securely place the items in their original packaging, ensuring all tags and protective materials are intact to qualify for a full refund.

• 3.
  Ship the Package

  Affix the prepaid shipping label provided via email to your parcel and drop it off at any authorized courier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.